Our Commitments
Fulfilling Our Commitments
A Message from the CEO, Pascal Boschini
«As responsible spice supplier, our customers' satisfaction remains our top priority. In fact, that is what motivates the men and women on our team every day.
In addition, since 1943, the General Herbal Medicine Laboratory »We uphold values of respect for people and nature. This commitment to corporate social responsibility guides our continuous improvement in collaboration with all our partners."
A Commitment That Transcends Borders
We firmly believe in sustainable and equitable sourcing. Indeed, our business requires us to maintain close ties with the regions of origin. That is why we build strong relationships with our producer partners, particularly in São Tomé.
Furthermore, this mutual respect ensures fair compensation and rewarding working conditions. As a result, this direct collaboration helps preserve soil biodiversity. As responsible spice supplier, so we ensure the continuity of your supply and the purity of each batch.
STRENGTHENING OUR RELATIONSHIPS WITH OUR PARTNERS
We are convinced that mutual trust remains the driving force behind our success. Indeed, healthy and transparent relationships strengthen our supply chain. In addition, the Laboratoire d’Herboristerie Générale formalizes this commitment through a shared code of ethics.
- Build lasting and ethical relationships with our suppliers (win-win)
- Provide visibility to suppliers (forecasts, volume reservations)
- Expand exchanges to deepen mutual understanding
ENSURING FOOD SAFETY FOR PRODUCTS
We are keenly aware of our role within the agri-food supply chain. In fact, we guarantee the complete security of our business processes. Furthermore, our procedures incorporate the strict requirements of certification FSSC 22000.
- Ensuring Product Quality
- Ensuring the origin and traceability of products
- Ensure regulatory compliance and the implementation of HACCP (the company’s quality control plan)
- Ensure that products, packaging, and equipment are suitable for food contact
IMPROVING HR POLICY
Without dedicated employees, no business venture is possible. Indeed, we actively ensure the well-being and safety of every team member. Thus, people remain the essential foundation of our social and entrepreneurial model.
- Defending the economic and social rights of our employees, both internally and externally
- Ensure compliance with regulations, safety standards, and the Labor Code
- Encourage partnerships with socially responsible businesses
MANAGING OUR ENVIRONMENTAL IMPACT
Working with natural materials for decades requires constant environmental awareness. Indeed, our role is to protect the Earth’s resources. Furthermore, we support our partner supply chains in adopting increasingly sustainable practices.
- Raise suppliers' awareness of environmental best practices
- Promote local partnerships and sustainable development initiatives (certifications, labels, recycling, etc.)
- Ensure the proper management of pollution and hazardous substances
- Reduce Waste Volumes
- Optimize energy and water consumption
- Give preference to local businesses in the area
Download the catalog
Browse our complete professional catalog
All of our products, packaging options, and specifications in a single document
Our catalog lists all of our spices, herbs, and medicinal plants, along with their various sizes and related technical information.
Our clients in the food and beverage, cosmetics, and drugstore industries attest to the consistency of our supply, the rigor of our traceability system, and the reliability of our processes.